Straight answers.

Month to month. Cancel any time, no exit fee, no clawback. Twelve-month lock-ins exist because agencies know months one through four don't look like much. We'd rather earn month five.

Because it's one job, done properly: 70+ citations, the Google Business Profile worked every week, duplicates removed by hand, and grid ranking so you can see which blocks you win. The price is published so you can compare it against anyone.

Yes. That's the entire point of pricing it this way. Plenty of clients run Local and nothing else for six months. Some run only Technical. Add things when there's a reason to, not because a package forced it.

No, and be careful with anyone who does. Google doesn't sell placement in organic results and nobody controls the algorithm. What we guarantee is the work: the deliverables listed on this page, on the cadence listed on this page, documented so you can verify them.

Russ does. For larger builds there's a bench of trusted contractors, and you'll be told when that happens and who's involved. You won't get passed to a junior account manager who forwards your emails.

Yes, as part of a process built over three years and applied across 50+ brands, with a person doing the research, the brief, the edit, and the final pass. Anyone claiming they don't use AI at all in 2026 is either behind or not being straight with you. What matters is whether the result is worth reading.

Then we'll tell you. Sometimes the issue is pricing, or the phone not getting answered, or a website that converts nobody regardless of traffic. Selling you a retainer that can't fix your actual problem is how this industry earned its reputation.